THE BOOKING PORTAL
Your one-stop-shop for course bookings
With our booking portal, your learners will have access to a complete end-to-end booking system, with a searchable course catalogue to view details, event dates and venues (whether that's virtual or in-person).
Your L&D function will also have dedicated administrator access to the easy-to-use portal, with the ability to manage bookings, waitlists and much more.
Included in the implementation stage...
CORE FUNCTIONALITY
- Portal hosting environment
- Creating standard portal build
- Login via a username and password
- Reset password functionality
- IP Whitelisting of client access points
- Landing page with two course carousels
- Global search from home page/course catalogue
- Contact us quick enquiry mechanism
- Custom social network links
- Custom FAQs
- Course enquiry form
EVENTS
- Upload of events in a standard format
- Upload of suppliers in a standard format
- Upload of venues in a standard format
- Upload of users in a standard format
- Event availability with date search
- Delegate bookings, cancellations and transfers
- Google map creation for venues
- Supplier T&Cs
CUSTOM AUTOMATED NOTIFICATIONS
- Waitlist confirmation/cancellation email
- Waitlist notification of dates email
- Booking confirmation/cancellation email
- Booking transfer email
- Course cancellation email
- Joining Instructions email (+ reminder)
- Enquiry form confirmation email
- Event evaluation request email (+ reminder)
- 2 month evaluation request email (+ reminder)
BRANDING, DESIGN & COURSES
- Adjust colour palette to client branding
- Add client logo to portal
- Custom email and phone across site
- Upload of client or HF thumbnail images
- Upload of course catalogue in standard format
- Course details with HTML description/objectives
- Add to Waitlist
WAITLIST MANAGEMENT & AUTHORISATION
- Add to Waitlist
- Cancel Waitlist
- Waitlist notification of available dates
- Two authorisation levels - manager and budget owner
DEDICATED SUPPORT & REPORTING
- 99% annual uptime
- Working hours developer support for system fixes, updates and user error
- Dev/analysis support for change management and system improvement
- On demand MI reporting - downloadable CSVs
- Interactive evaluation RAG reporting